Question 1

What is Waba?

Accepted Answer

Waba is a WhatsApp Business API platform by Waba that combines a shared team inbox, AI chatbot, drag-and-drop bot flow builder, broadcast & drip campaigns, sales pipeline CRM and AI voice calling in one dashboard.

Question 2

Does Waba have a free plan?

Accepted Answer

Yes. Waba offers a Free plan (₹0) and paid plans starting at ₹999/month with more contacts, agents, bot flows and AI features.

Question 3

Does Waba support the official WhatsApp Business API?

Accepted Answer

Yes. Waba works with the official WhatsApp Cloud API, including message templates, broadcasts and click-to-WhatsApp ads, and also supports QR-based WhatsApp connections.

Question 4

Can I train the AI chatbot on my own data?

Accepted Answer

Yes. You can train the Waba AI chatbot with your own PDFs, Excel files and website content so it answers customer questions automatically 24x7.